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Privacy Policy

Your privacy is our priority. Learn how we protect and use your information.

Last updated: October 11, 2025

Introduction

Welcome to BidGenius ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI-powered government RFP platform (the "Service").

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please do not access the Service.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

  • Create an account or join our waitlist
  • Use our platform features and services
  • Contact us for support or inquiries
  • Subscribe to our newsletters or communications
  • Participate in surveys or feedback forms

This may include:

  • Name and contact information (email, phone, address)
  • Company information and role
  • Account credentials (username, password)
  • Professional preferences and interests
  • Payment information (processed securely by third parties)

Automatically Collected Information

When you use our Service, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar tracking technologies
  • Location data (if permissions granted)
  • Error logs and performance metrics

Third-Party Information

We may collect information from third parties, including:

  • Government databases and public procurement sources
  • Business information providers
  • Social media platforms (with your consent)
  • Analytics and marketing services

How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide, maintain, and improve our AI-powered RFP platform
  • Personalization: To customize your experience and provide relevant opportunities
  • Communication: To send updates, notifications, and respond to inquiries
  • Analytics: To analyze usage patterns and optimize our services
  • Security: To protect against fraud, abuse, and security threats
  • Legal Compliance: To comply with legal obligations and enforce our terms
  • Marketing: To send promotional materials (with your consent)
  • Research: To conduct research and development for new features

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, including cloud hosting, payment processing, analytics, and customer support.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Consent

We may share information with your explicit consent for specific purposes not covered by this policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our security measures include:

  • SSL/TLS encryption for data in transit
  • Encryption of sensitive data at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection practices
  • Incident response and breach notification procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Portability: Request transfer of your data to another service provider
  • Restriction: Request limitation of processing in certain circumstances
  • Objection: Object to processing based on legitimate interests or direct marketing
  • Consent Withdrawal: Withdraw consent for processing based on consent

To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Provide personalized content and features
  • Improve our services and user experience

You can control cookies through your browser settings. However, disabling certain cookies may limit functionality of our Service.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable law.

Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Quality Custom Software, Inc.

Email: info@quality-software.net

Subject Line: Privacy Policy Inquiry

We will respond to your inquiry within 30 days of receipt.